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VICTORIA CONTINENTAL
HOTELS & TOURS LIMITED
HOTELS & TOURS LIMITED
Frequently ask questions and answers
Q. Do you accept credit card?
A. Yes, at the reception
A. Yes at minimal rate.
A. Yes on some services.
Q. For your Conference halls, do you charge per day or
per use?
A. We charge per use.
Q. Do you charge VAT?
A. Yes.
Q. What about public address system?
A. Public address system is available in the halls.
Q. Is there any provision for Hall decoration apart form
high table?
A. You bring your decorations.
Q. Is there enough parking space?
A. Yes, large space.
Q. How about your security?
A. Effective.
Q. Do you station waiters and security personnel at each
of the halls during functions?
A. Yes.
Q. Do you have enough equipment/materials for each of
the halls?
A. Yes.
Q. Are you on-line? What of cyber café and others?
A. We presently have a Business Centre with a
CyberCafe facility and also in-room wireless Internet
access
Q. Do you have computers and televisions for guest use
in the halls?
A. Guest are allowed to bring their computers and TVs.
Q. Can you come to pick me up from the airport?
A. Yes, on request.
Q. Is the cost of transportation included in the room
tariffs?
A. No
A. Yes, at the reception
A. Yes at minimal rate.
A. Yes on some services.
Q. For your Conference halls, do you charge per day or
per use?
A. We charge per use.
Q. Do you charge VAT?
A. Yes.
Q. What about public address system?
A. Public address system is available in the halls.
Q. Is there any provision for Hall decoration apart form
high table?
A. You bring your decorations.
Q. Is there enough parking space?
A. Yes, large space.
Q. How about your security?
A. Effective.
Q. Do you station waiters and security personnel at each
of the halls during functions?
A. Yes.
Q. Do you have enough equipment/materials for each of
the halls?
A. Yes.
Q. Are you on-line? What of cyber café and others?
A. We presently have a Business Centre with a
CyberCafe facility and also in-room wireless Internet
access
Q. Do you have computers and televisions for guest use
in the halls?
A. Guest are allowed to bring their computers and TVs.
Q. Can you come to pick me up from the airport?
A. Yes, on request.
Q. Is the cost of transportation included in the room
tariffs?
A. No
Q. Can it take a couple and a ten year old boy?
A. Yes
Q. Do you charge for additional mattress if requested?
A. Yes
Q. Is your tariff bed and breakfast?
Q. Any provision for baby cot and what is the charge?
A. Yes, see the receptionist.
Q. How many minutes is both International and Local
Airport to your hotel?
A. 45 minutes drive
Q. What other services do you have in your hotel?
A. Check our facility page
Q. Do you accept value card?
A. Yes
Q. Will you give discount if we bring more than ten
people?
A. Yes
Q. What is the difference between Alien’s rate and
normal rate?
A. Foreign currency and Local currency Please enquire
for the rates.
Q. If I check out by 2pm instead of 12pm, will it
attract any additional charges
A. It depends on how regular a guest is but the normal
time is 12pm
Q. I want to check out by 6pm, will I still pay a full
rate for the day?
A. The hotel permits a half rate for a guest checking out
early.
Q. Can I dial directly from my room if I want to make a
call?
A. Calls within the hotel facilities
Q. How good and fast is your laundry services?
A. It depends on how soon you want your clothes, the
laundry people are very efficient.
A. Yes
Q. Do you charge for additional mattress if requested?
A. Yes
Q. Is your tariff bed and breakfast?
Q. Any provision for baby cot and what is the charge?
A. Yes, see the receptionist.
Q. How many minutes is both International and Local
Airport to your hotel?
A. 45 minutes drive
Q. What other services do you have in your hotel?
A. Check our facility page
Q. Do you accept value card?
A. Yes
Q. Will you give discount if we bring more than ten
people?
A. Yes
Q. What is the difference between Alien’s rate and
normal rate?
A. Foreign currency and Local currency Please enquire
for the rates.
Q. If I check out by 2pm instead of 12pm, will it
attract any additional charges
A. It depends on how regular a guest is but the normal
time is 12pm
Q. I want to check out by 6pm, will I still pay a full
rate for the day?
A. The hotel permits a half rate for a guest checking out
early.
Q. Can I dial directly from my room if I want to make a
call?
A. Calls within the hotel facilities
Q. How good and fast is your laundry services?
A. It depends on how soon you want your clothes, the
laundry people are very efficient.
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